I don’t want to get addicted with online deal buying so I rarely look at the current deals on my email inbox. But there’s this one discount that caught my attention and I decided to buy just-this-once.
So I paid with Paypal, saw that the voucher was in my account at the deal’s site already, logged out and forgot about it for a month. Last week I remembered it and was planning to print it, the voucher, but I can’t log-in to my account. So I thought I might just have forgotten the password. When I tried to reset my password, “Error: You are not a valid User” showed up.
I tried every single email address that I have, still the same error message. I wanted to solve the problem right away so I tried to contact them on their twitter account. Received no reply from them. It was a weekend so it’s understandable that they can’t reply to my tweets because they are off from work.
Monday, I saw them with new tweets but no reply to my tweets to them.
After my tweets above, I received a reply that I should email their support. They only have one email address as compared with other deal’s site. So I did that and still no reply from their support staff. If I don’t get a reply within this week, yes I am a very understanding customer, I will divulge the name of this deal’s site.