PLDT accounting contact number

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PLDT* billing problem? Have you called 171 for the nth-to-the-nth time already but still hasn't received any solution to your problem? Have you asked for the direct line to PLDT's accounting office but they don't want to give it?

Here's PLDT accounting's contact numbers (as of this writing)  5840131-32. Just give your telephone number and they will connect you to the person assigned to your account.
*PLDT - Philippine Long Distance Telephone

i will never buy PLDT stocks!

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I am fuming mad right now...this very minute! I am very annoyed and I am trying to calm down because I don't want wrinkles. Who wants wrinkles, right? But who wants to get robbed and not be able to fight back or at the very least have the robbers return what they robbed from me. Yes people, I am getting robbed!

By who? Smart Communications! They are robbing a few pesos from me every single day. Just a few pesos, you say? A few pesos everyday will add up to thousands in a few days. I am not the only person using a Smart Bro wireless connection plug-in, I am 100% sure of it. A few pesos from thousands of users will add up to thousands and thousands of pesos directly to Smart's ever growing bank account.

I bought a Smart Bro prepaid internet plug-in months ago. I use it to go online while waiting for my son finish swim training. Most of the time, there is no signal. Can you believe 0.00 kbps! But they still deduct 10pesos from my account whether I connect for 1 minute or 30 minutes. As soon as the timer hits 31minutes, another 10 pesos is deducted. Whether I like it or not!

Why still keep using it? Because they are the best already compared with others. Most of the BEST in this country sucks! Consumers in this country, like me, can complain all we want. Nothing is protecting us from the claws of these big corporations who are taking advantage of the lack of government protection to consumers.

I will never, ever buy PLDT stocks! Or maybe I should. Smart Communications is owned by PLDT (Philippine Long Distance Telephone Company). And...PLDT is even listed in NYSE. Hmmm. If the stocks went up, I can then get back some of the money that they robbed from me. Should I or shouldn't I? Decisions, decisions...

very confusing PLDT bill

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I am so annoyed when I received the statement of account from PLDT (Philippine Long Distance Telephone Company) this month. They even included a flyer stating that they made their new billing platform easier to understand and more detailed. NOT!

The sample in the flyer is sooo different from the phone bill that I received. Yes, it is different from last month's but it is also different from the new billing platform that they showed on the flyer. The sample phone bill on their website was so not the same with the bills that I have been receiving for the past year.

PLDT, I think you are trying to confuse us more because there are a lot of hidden charges that you add on our bills.

I called PLDT hotline 171 this afternoon. The agent who answered doesn't even know how to answer my questions. He asked me to hold the line because he still needs to research it. I waited for around 10 minutes! I had to hang up the phone already because I had to pick up my son already.

Their customer service hotline is open from 8am-6pm, are they not supposed to be open 24/7? I will call again tomorrow. I will make sure to ask for the agent's name.

PLDT DSL, why are you so slow today??

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My online connection is soooo slow! Hello PLDT, what is going on? Opening a single page takes more than 2 minutes. It's taking up so much of my precious time!